How do I re-issue the sign up email?

To re-issue the sign up email in the Secure Portal please follow these steps:

1. Select Users under Admin
2. Find the user that requires user access reissued 
3. Narrow search by using the search fields
4. Select the three dots and click Re-Issue Access
5. This will initiate the access process

NB you will only be able to Re-issue access when users are at Provisioned account and Never Signed In. 

The link will only be valid for 3 days before it will expire