The External User Admin role can only be assigned by Distributor Client Services; if you require a new user to have this role, please create the user within the Secure Distributor Portal and follow the below.
To have the role assigned an existing External User Admin user should send an e-mail to [email protected] and one of the team will complete the update.
If an External User Admin user is unable to send the e-mail, a member of your organisation of Manager level or above should send the request stating why the External USer Admin is unable to do so.
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